Date: 12th August 2008 at 12:40pm
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Last week Bolton were trumpeting details of their new phone number for fans. Calling charges are half what they were and there is just the one number as opposed to several. A pity then that fans were were unable to get through to the ticket office yesterday, to purchase tickets for the game against Stoke City. Attempts to buy online failed as well, with the ticketing website down for maintenance.

Meanwhile, another Bolton website has had its attempts to sponsor an academy player thwarted by the failure to provide it with a list of those available despite repeated requests. The same thing happened last year.

Season ticket holders have been issued with a voucher for a free drink, which can be redeemed at either the Stoke City or West Bromwich Albion home games. Anyone confident that the living dead who work behind the snack bars will be able to cope? That`s a no then.

In a PR interview for the official site, chairman Phil Gartside spoke of the need to re-engage with fans after last season. Nice words, but they haven`t been backed up with actions. As ever, Bolton seem unable to get the details right. The details that matter to fans.

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7 Replies to “Is Bolton Wanderers Run by Idiots?”

  • Glad it’s not just us at Pompey. You’re lucky… should see our new Platinum ticket scheme…now that really was devised by idiots!

  • I have not got my season ticket yet so called the Bolton ticket office at 12 today to ask where it is. After being on hold for 20 minutes I pressed 1 to leave a message requesting a call back. It is now 5.15pm and no call has called back. I like your comment about the staff on the Bolton snack bars, they are completely useless. If you get in the que as the half time whistle goes you may get a beer 5 mins after the second half has kicked off. How can it be so difficult?

  • You’re right durknip. Some stadiums have those machines which can pull 8 pints at a go. Even without them, things should be better. They must know roughly how many are going to be sold and should pull a few in anticipation.

  • I’ve frequently felt the same, especially when it comes to the phone system and ticket office. Thing is it’s no different at any other club, or indeed any other business… that’s life folks! – a blog about Bolton Wanderers

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